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Privacy Policy

Last Updated: 01/08/2025

Cleanjet (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights to access, correct, or update your information.
The New Zealand Privacy Act 2020 sets out principles for managing personal information, and this policy is aligned with those principles.
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Information We Collect
We may collect the following types of information when you interact with our website www.cleanjet.co.nz or use our services:
Personally Identifiable Information (PII)
When you make a booking, request a quote, or subscribe to our services, you may provide personal details including:

  • Name

  • Phone number

  • Email address

  • Physical address

Providing this information is optional, but some services may not be available if you choose not to provide it.


Aggregated Data
Our systems, along with third-party tools such as Google Analytics and Facebook Pixel, automatically collect information about site usage. This data does not personally identify you and includes:

  • Your IP address

  • Browser type and version

  • Device information

  • Pages you visit on our website

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How We Use Your Information
We collect this information to provide you with the best possible experience and services. This includes:

  • Processing and managing service bookings

  • Communicating with you about your enquiries or appointments

  • Sending newsletters, promotions, and marketing content (if you have opted in)

  • Improving our website and tailoring content to your interests

  • Assisting with technical support and troubleshooting

  • Verifying your identity if needed

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Sharing Your Information
We do not sell or share your personal information with franchisees, contractors, or unrelated third parties. However, we may share or store your data in the following cases:

  • Service Providers: We use trusted third-party platforms (such as CRM and job management systems) to manage bookings and customer information. These providers protect your data under their own privacy agreements.

  • Legal Requirements: We may disclose personal information if required to comply with New Zealand law.

  • Aggregated Data: Non-identifiable website usage data may be shared with business partners or advertisers.

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Cookies and Tracking
Our website uses cookies, Google Analytics, and Facebook Pixel to help us:

  1. Track traffic and usage patterns.

  2. Deliver relevant marketing and advertising.

  3. Allow you to stay logged in to certain services without re-entering details.

You can disable cookies in your browser or clear them from your device at any time. You will still be able to use our website.
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Email and Marketing Communications
When you provide your details, you may choose to opt in to receive newsletters, promotions, and service updates. You can unsubscribe at any time by clicking the link in our emails or contacting us directly.
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Retention of Personal Information
We retain personal information only as long as necessary to provide services, comply with legal obligations, and improve our customer experience.
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Access and Correction
Under the Privacy Act 2020, you have the right to access and correct any personal information we hold about you.
To do this, please contact us:
Cleanjet

 

Address: 2/41 Smales Road, East Tamaki, Auckland, 2013,  New Zealand
Phone: 09 215 2900
Email: info@cleanjet.co.nz
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Changes to this Policy
As our services grow and evolve, we may update this Privacy Policy. Any changes will be published on www.cleanjet.co.nz.
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